Industries

Built for anywhere the phones don't stop.

Agastya answers every channel — inbound and outbound calls, WhatsApp, chat and email — in natural Indian languages, then completes the task: books, updates the CRM, raises the ticket, takes the payment. Wherever support volume is high, it pays for itself.

Business & commerce

Where inbound overwhelms a team, Agastya keeps up

After-hours demand, peak spikes and repetitive, revenue-bearing queries — the exact load that a human desk can never fully cover. One agent, every channel, shared memory of the customer.

🛒

E-commerce & D2C

Order status, returns, exchanges and payment links — resolved, not queued.

🏦

BFSI & lending

Eligibility, application status, EMI and claims — answered and logged 24/7.

🎓

Education & edtech

Admissions, counselling and fee queries captured the moment they come in.

🩺

Healthcare & diagnostics

Appointments booked, reports explained, prep instructions sent.

✈️

Travel, hotels & food

Bookings, changes and orders handled across every channel at peak.

🏢

Real estate

Portal leads called back in under a minute — site visits booked in the CRM.

🚚

Logistics & delivery

Tracking, reschedules and address fixes without a human in the loop.

🚗

Auto dealers & service

Service bookings, test drives and pickups — even after the desk shuts.

Government & public sector

A citizen line that answers — in every language, every hour

Busy lines and after-hours silence turn away the people who need help most. Agastya answers in the caller's own language, logs the request, and routes it — so no grievance goes unheard.

📞

Citizen helplines & grievance redressal

Every complaint logged with a tracking ID and routed to the right desk.

💡

Utility complaints (power / water)

Outages and billing registered instantly, with an ETA and a callback.

📋

Scheme eligibility & enrolment

Welfare eligibility, documents and application status, explained simply.

🏛️

Municipal 311 services

Service requests, permits and civic issues captured round the clock.

🏥

Public-health lines

Advisories, appointments and health information in the caller's language.

🚦

RTO / transport status

Licence, permit and challan status without a trip to the office.

🕉️

Tourism & pilgrimage assistance

Route, permit and safety guidance for yatris, any hour of the day.

🗣️

Every language — no citizen left out

Hindi plus regional languages, so nobody is turned away at the line.

Why volume matters

The more calls you take, the more Agastya saves

Value scales with support volume. Every conversation answered instantly, in parallel, at any hour, is one you no longer lose — or pay a full salary to cover.

24/7
Always answering
<1s
Time to first reply
10+
Indian languages
Calls handled at once

Don't see your industry? Tell us your use case → If people phone, message or email you, Agastya fits.

See it answer a customer in your industry

Get a live demo built on your own website and knowledge, then a 30-day pilot on real traffic — we set the whole thing up for you.