Questions
Everything you'd want to ask before you switch it on.
Straight answers on what Agastya does, how it plugs in, the channels and languages it covers, security, and what it costs.
Done-for-youEvery channelEvery Indian languageCompletes the taskDPDP-ready
Do I need to install or change anything?+
No. Agastya is done-for-you and plug-and-play. We set it up and run it on the support number, WhatsApp and inbox you already use, and connect the tools you already run. Nothing to install, nothing for your team to learn — the phone simply stops going unanswered.
Can it actually do things, or just chat?+
It completes the task. Agastya reasons over the request and acts in your systems — books and reschedules, looks up and updates a record in your CRM or OMS, raises a support ticket, sends a payment link and takes the payment — then escalates to a human only when it should. The job gets done, not deflected to a form.
Which channels and languages does it cover?+
Every channel: inbound and outbound phone calls, WhatsApp, website chat and email — one agent with a single memory of the customer, so they never repeat themselves. It speaks natural Indian languages — Hindi, English, Hinglish and regional languages — with real voice on live calls, powered by our native Indian-language voice engine.
How does it learn my business?+
Self-updating, multi-source knowledge (RAG). Agastya ingests your whole website plus your policies, price lists, FAQs and documents, re-crawls on a weekly schedule as they change, and answers grounded in your real information — with citations, and never invented. When something genuinely isn't known, it says so and hands off.
Is it secure and DPDP-compliant?+
Yes. Each account is isolated per tenant — your data serves only you and is never shared across customers. Every action is logged for a full audit trail, proactive messages go only as approved WhatsApp utility templates with easy opt-out, and consent is captured in line with India's DPDP Act. You remain the data fiduciary; Agastya processes on your behalf.
Does it work for government and the public sector?+
Yes — it's built for exactly this kind of high-volume, every-language demand. Agastya runs citizen helplines, captures and routes grievances with a tracking ID, answers scheme-eligibility and status questions, and logs utility complaints (power, water, billing) 24/7 in the citizen's own language — so no one is left waiting on a busy line.
What does it cost?+
It's priced against the human seat it replaces — a fraction of the cost of the person, shift or team it stands in for, and it never sleeps. Start with a low-friction 30-day pilot on real traffic to see the outcome first. See pricing for how the tiers map to what each replaces.
Can I cancel?+
Yes. The pilot is a fixed 30 days with no lock-in, and the ongoing plan is month-to-month — cancel before the next cycle. We'd rather keep you with results than a contract.
Still unsure it fits you?
If the phone never stops, Agastya is for you.
Proven today in high-value clinics, built for high-volume business and public-sector lines alike. Tell us your use case — we'll show it running on your own site in minutes.
- ✓Citizen helplines & 24/7 grievance capture
- ✓Scheme eligibility, status and document guidance
- ✓Utility complaints — power, water, billing
- ✓Every regional language, no citizen left out
Still have a question?
Get a live demo built on your own website, then a 30-day pilot on real traffic — we set the whole thing up for you.