Human-quality support, at software economics.
Agastya answers every channel in every Indian language and actually finishes the job — so no customer, and no citizen, is ever left on hold.
Why we exist
Across India, the phone rings and no one can pick it all up.
Enquiries go unanswered after hours, calls queue at peak, WhatsApps sit overnight, tickets pile up, and citizens travel to an office because the helpline was busy all day. The demand is real and repetitive — and there simply aren't enough people, in enough languages, at every hour, to meet it.
Agastya exists to answer all of it — and to finish the job. Not a chatbot that deflects to a form, but a done-for-you support platform that attends and makes calls, handles WhatsApp, chat and email in natural Indian languages, and then acts: books, looks up and updates the CRM or OMS, raises a ticket, takes a payment. Instant, always-on, and grounded in your real information.
We believe the best support is invisible: the customer gets an answer and a resolution, the team is freed from the repetitive load, and the business proves the value in a single monthly report. That's human-quality service at the cost and scale of software — India-first, in every language, for everyone.
Complete the task
We're measured on jobs finished — booked, updated, resolved, paid — not messages sent.
Grounded, never invented
Every answer comes from your own content, with citations. When it isn't known, it says so and hands off.
Every language, everyone
Hindi, English and regional languages with real voice — so no customer or citizen is left out.
The standard
Every conversation carries the brand. We build like it.
When an AI answers your customers, it isn't a widget — it is your business speaking. We hold the platform to that bar: know everything about your business, act only within the permissions you grant, stay grounded in your own facts, and hand off to a human the moment it should. Enterprise-grade, accountable, and measured on outcomes.
Under the hood
A production agent stack — not a prompt wrapped around a bot.
Our frontier reasoning engine reasons over each request and acts in your systems; a native Indian-language voice engine gives it a natural Indian voice on live calls; and a self-updating, multi-source RAG knowledge base keeps every answer grounded in your real, current information.
- ✓One memory of the customer across every channel
- ✓Plugs into your CRM, OMS, ticketing & payments
- ✓Rides on the number you already have
- ✓Per-tenant isolation & DPDP-ready controls
- ✓Proven in clinics — built for business & government
Agastya is built and operated by Saraiya Innovations Pvt Ltd. It's proven today in high-value specialty clinics — where a single recovered patient is worth thousands — and built for any place the phone never stops: e-commerce, banking, education, travel, real estate, logistics, auto, and the public sector, from citizen helplines to utility complaints.
We're a young company, and we'd rather earn your trust with a month of results than a long contract. Every relationship starts with a low-friction pilot on your real traffic — so you see the outcome before you commit to anything.
Questions about the company or a partnership? Get in touch.
See it answer — and finish the job — for your business
Get a live demo built on your own website, then a 30-day pilot on real traffic. We set the whole thing up for you.